Our Privacy Policy

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Great Lakes Culinary Center ("we," "us," or "our") respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have, including how to stop receiving our marketing emails at any time.

This policy applies to information we collect through our website at [website URL], our email communications, and in-person interactions at our culinary center. By using our website or providing your information to us, you agree to the practices described here.

We collect personal information that you choose to give us, such as when you sign up for our emails, contact us, or visit the culinary center. This may include:

• Your name
• Your email address
• Your company or organization name
• Your phone number
• Your mailing address

We also collect certain information automatically when you visit our website, through cookies and analytics tools. This may include your IP address, browser type, device type, pages viewed, time spent on pages, and the website that referred you to us. See "Cookies and Analytics" below for more detail.

We do not knowingly collect sensitive information such as Social Security numbers, financial account numbers, or health information.

We use your personal information primarily for email marketing. This includes sending newsletters, announcements about classes, demonstrations, and events at the culinary center, and news about products and services we think may interest you.

We may also use your information to:

• Respond to your questions and requests
• Contact you by phone or mail about events or inquiries you have made
• Understand how visitors use our website so we can improve it
• Comply with legal obligations and protect our rights

We do not sell, rent, or trade your personal information to anyone.

Cookies are small text files stored on your device when you visit a website. We use cookies and similar technologies to keep our website working properly and to understand how visitors use it.

We use analytics tools, such as Google Analytics, to collect information about website traffic and visitor behavior. This information is aggregated and helps us improve our content. These providers may set their own cookies and process data under their own privacy policies.

You can set your browser to refuse or delete cookies. If you do, some parts of our website may not work as intended. To opt out of Google Analytics specifically, you can install the Google Analytics Opt-out Browser Add-on.

We share your personal information only with our email marketing service provider, Constant Contact, which stores your contact details and sends our emails on our behalf. This provider is permitted to use your information only to deliver our communications, not for its own marketing.

We may also disclose information if required by law, such as in response to a subpoena or court order, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

If Great Lakes Culinary Center is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will continue to protect it as described in this policy.

You can stop receiving our marketing emails at any time. To opt out, you can:

• Click the "unsubscribe" link at the bottom of any marketing email we send
• Email us at cassy@glculinarycenter.com with "Unsubscribe" in the subject line
• Call us at 248-286-3100

We will process your request promptly, and within 10 business days as required by the federal CAN-SPAM Act. After you opt out, we may still send you non-marketing messages related to a request you made, such as a reply to an inquiry or an event confirmation.

We keep your personal information for as long as you remain on our email list or as needed to fulfill the purposes described in this policy. If you opt out, we may keep your email address on a suppression list so that we do not contact you again.

We use reasonable administrative, technical, and physical safeguards to protect your information from loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security.

You may ask us to access, correct, or delete the personal information we hold about you by contacting us using the details below. We will respond within a reasonable time.

Our website and communications are intended for adults and businesses. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will delete it.

Our website may link to websites we do not operate, such as those of equipment manufacturers or partners. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.

We may update this privacy policy from time to time. When we do, we will post the revised policy on our website and update the effective date at the top. We encourage you to review this policy periodically.